These services offer free immediate access to single session counselling from a mental health professional. They are available to children, youth (0-18) and their parents, caregiver or adult supporters. The single session assists in developing a plan that will help you move forward with the issue(s) you have raised.
SERVICES
Help to Help Walk-in Counselling Clinic
This service is available Monday and Tuesday from:
2:00 PM to 7:00 PM.
In-Person
Location: 402 Bloomington Rd, Aurora ON, L4G 0L9
Phone: 905-503-9561
One Stop Talk
We are proud to partner with this provincial service.
To begin now CLICK HERE
Monday – Friday: 12PM – 8PM EST
Saturday: 12PM – 4PM EST
Young Person?
If you’re a young person, some reasons you may call are:
- Feeling sad, worried or angry
- Having fights with your parents or siblings
- Being bullied
- Dealing with a personal issue
- Feeling like you might hurt yourself
- Suffering because someone has hurt you
- Feeling like you are being treated unfairly
Parent or Caregiver?
If you’re a parent or caregiver, some reasons you may call are:
- Constantly arguing with your child or young person
- Concerned around your child’s anxiety, stress or depression
- Looking for support around parenting issues
- Anxiety, stress and depression
- Family relationship issues
- Parenting resources and concerns
What is this service?
- This service offers a quick access to counselling and an opportunity to address any issues that you may have.
- Sessions are approximately 1 hour, but can be shorter, based on what you need.
- They are on a first come, first serve basis.
- During the sessions you will speak with a qualified counsellor.
- The session will focus on what family members or person want to talk about. You will be supported to help identify what is the most helpful to focus on.
- Your needs and strengths will be focused on. The goal of the session is to find solutions and leave the session with a plan.
- Part of the plan may include connecting you to other services, if this is what is needed.
- The session is meant to be a single session, but you can phone again, no questions asked! You make the choice around what you need.
- The service is confidential and your information will not be shared unless you give us permission to do so. There are some exceptions to this though.
What do I need to share before I talk to a therapist?
- In order to ensure that we make the best use of your time we will ask you to provide us with some information about yourself and the reasons for accessing the clinic.
- You will be asked by our program support staff for information about yourself and why you are calling. If the session is via for phone or virtual, the staff will ask you for your verbal consent to receive the service.
- After the session you will receive a post-session questionnaire. This will help us to know if you found the service useful and let us know how we are doing. It is also a great opportunity for us to know where we can be doing better. Your opinion is very important to us.
If you don’t see your concern listed above, please still call us at 905-503-9561
The Here to Help phone line service is not a crisis line. If you are in crisis, please contact: 310-COPE (1-855-310-2673), call 911 or go to your nearest hospital emergency department.