These services offer free immediate access to single session counselling from a mental health professional. They are available to children, youth (0-18) and their parents, caregiver or adult supporters. The single session assists in developing a plan that will help you move forward with the issue(s) you have raised.
SERVICES
Here to Help Walk-in Counselling Clinic
This service is available Monday and Tuesday from:
2:00 PM to 7:00 PM.
In-Person
Location: 402 Bloomington Rd, Aurora ON, L4G 0L9
Phone: 905-503-9561
One Stop Talk
We are proud to partner with this provincial service.
To begin now CLICK HERE
Monday – Friday: 12PM – 8PM EST
Saturday: 12PM – 4PM EST
INTRODUCING QUICK ACCESS TO MENTAL HEALTH COUNSELLING STARTING JULY 6TH. SESSIONS ARE BOOKABLE ONLINE.
We will be Here to Help Mondays and Wednesdays 9:00 AM to 4:30 PM and Tuesdays 9:00 AM to 7:00 PM for in person, phone, or virtual sessions.
WHILE WE GET READY TO HELP, WE WILL BE CLOSED JUNE 29TH AND JUNE 30TH
Young Person?
If you’re a young person, some reasons you may call are:
- Feeling sad, worried or angry
- Having fights with your parents or siblings
- Being bullied
- Dealing with a personal issue
- Feeling like you might hurt yourself
- Suffering because someone has hurt you
- Feeling like you are being treated unfairly
Parent or Caregiver?
If you’re a parent or caregiver, some reasons you may call are:
- Constantly arguing with your child or young person
- Concerned around your child’s anxiety, stress or depression
- Looking for support around parenting issues
- Anxiety, stress and depression
- Family relationship issues
- Parenting resources and concerns
What is this service?
- This service offers quick access to counselling and an opportunity to address any issues that you may have at the time of your appointment.
- Sessions are approximately 1 hour, but can be shorter, based on what you need.
- During the sessions you will speak with a qualified counsellor.
- You will review and sign the consent form prior to the session. If the session is via phone or virtual, you will be asked to verbally consent to receive the service.
- The service is confidential and your information will not be shared unless you give us permission to do so. There are some exceptions to this that will be discussed with your counsellor.
- The session will focus on what the family member or person wants to talk about. You will be supported to help identify what is most helpful to focus on.
- Your needs and strengths will be focused on. The goal of the session is to find solutions and leave the session with a plan.
- The session is meant to be a single session, but you can come in again, no questions asked! You make the choice around what you need.
What do I need to share before I talk to a therapist?
- You will be asked for information about yourself, like your age or your child’s age, where you live in York Region and if you can consent to these services.
- After the session you will receive an invitation to provide feedback. This will help us to know if you found the service useful and let us know how we are doing. It is also a great opportunity for us to know where we can be doing better. Your opinion is very important to us.
If you don’t see your concern listed above, please book a session here https://scheduler.zoom.us/yh-here-to-help or call us at 905-503-9561
The Here to Help phone line service is not a crisis line. If you are in crisis, please contact: 310-COPE (1-855-310-2673), call 911 or go to your nearest hospital emergency department.